Service Delivery Manager - BERLIN

Our client based in Berlin is looking for a Service Delivery Manager to join their Team. Your challenge is:

· An interesting and exciting job in a growing and innovative sector
· Deliver first class customer service to customers and partners
· Build and maintain good relationships with the client - a leading social media platform
· Manage the career growth and development of the leadership team
· Establish objectives and goals for the team
· Maximize productivity levels within the team

Your profile:

· Several years of management and leadership experience in a similar position in a customer service environment
· Strong leadership skills essential
· Demonstrated ability to drive process improvements
· Knowledge of German labour laws
· Demonstrated knowledge of dealing with the workers' council
· Very good German and English language skills
· Excellent interpersonal and communication skills
· Analytical and problem-solving ability
· Excellent organizational skills
Pris: (ej angivet)